Business Facets

Personal and business coaching for the self-employed.

What are you juggling?

What needs polishing?

What can we streamline?

YOUR BUSINESS IS NOT SEPARATE FROM YOU

When you're self-employed, you're rarely just doing the thing you went into business to do.

You're also juggling customers, sales, administration, money, marketing, decisions, systems, priorities and everything happening outside the business at the same time.

Sometimes the business needs attention.

Sometimes you need attention.

Often, they're influencing each other.

Rough Diamond Business looks at both.

We explore the person, the business and the environment around them to identify what's working, what's creating friction and where a different perspective might create meaningful movement.

LOOK AT THE WHOLE DIAMOND

A business has more than one facet.

So does the person running it.

SELF

Confidence

Boundaries

Communication

Decisions

Capacity

Leadership

DIRECTION

Purpose

Priorities

Goals

Offering

Customers

Choices

CUSTOMERS & SALES

Enquiries

Conversion

Follow-up

Customer experience

Retention

MONEY & VALUE

Pricing

Revenue

Effort

Value

Profitable work

Commercial visibility

PROCESS & DELIVERY

Workflow

Bottlenecks

Duplication

Consistency

Service delivery

TIME & CAPACITY

Workload

Priorities

Interruptions

Delegation

Sustainability

You don't necessarily need to polish every facet. We will find the one most likely to create movement.

POLISH A FACET

I KNOW WHAT I NEED

One issue. One focused session.

Personal or business coaching around confidence, boundaries, communication, sales, priorities, workflow, presentation or another specific facet.

60 minutes | $195

POLISH A FACET

BUSINESS PERSPECTIVE

I NEED ANOTHER PERSPECTIVE

When you're too close to the business to see what's actually happening.

We explore what you're juggling, examine the Business Diamond and identify the highest-leverage facets worth attention.

Includes your Business Perspective Map.

90 minutes | $395

CHANGE THE PERSPECTIVE

BUSINESS RESET

I'M JUGGLING TOO MUCH

When it isn't just one thing.

A structured four-week sprint across Self ↔ Life ↔ Business to identify friction, implement changes and measure movement.

4 weeks | $895 introductory

EXPLORE BUSINESS RESET

SOMETIMES THE ANSWER ISN'T MORE.

What can we put down?

Not everything needs improvement.

Some things need to be:

KEPT • POLISHED • STREAMLINED • DELEGATED • AUTOMATED • STOPPED • EXPLORED

Using coaching, practical business experience and Lean-informed thinking, we look for ways to reduce unnecessary friction while protecting the things that actually create value.

MOVEMENT SHOULD BE VISIBLE.

Business support shouldn't end with a notebook full of good ideas.

Where appropriate, we establish where you're starting, make an intervention and look at what actually changes.

That might include:

Revenue • conversion • time • capacity • workflow • rework • customer experience

And it can also include client-rated changes such as:

Confidence • clarity • overwhelm • perceived control

Not everything meaningful has a dollar sign.

But where commercial return can be measured, we want to see it.

PERFORMANCE & WORKSHOPS

BUSINESS HAS BEEN ONE OF MY FACETS FOR A LONG TIME.

My perspective draws from experience across sales and sales leadership, operations, community services, people management and coaching, alongside ongoing development in Lean management principles, production and presentation.

My training in coaching, NLP and hypnotherapy adds another lens for exploring communication, confidence, behaviour, patterns and performance.

Sometimes the person needs coaching.

Sometimes the process needs changing.

Sometimes the numbers need examining.

Sometimes we simply need another perspective.

MEET VIKKI